Repcraft for plumbers turns a closed service call into verified Google reviews — branded SMS the moment you mark the job done, a QR code on every printed and digital invoice, and a sentiment gate that quietly routes unhappy homeowners to private feedback before the public star rating ever lands.
Every benefit maps to one thing a plumbing operator already does — close a work order, print an invoice, notice a tech is behind schedule — so reputation work stops being a separate Friday-afternoon job.
The technician marks the work order closed on a tablet, and a branded SMS with your shop name and the verified-jobs review link goes out within the minute. No scripts, no "remember to ask for a review", no emailing yourself a list at midnight.
Printed invoices, emailed invoices, and paperless SMS receipts all carry the same QR. Homeowners point their camera, drop straight onto the verified-jobs Google review form, and you keep the receipt trail in your CRM.
When a tech runs late, the dispatch sheet slips, or the parts ETA pushes, our sentiment gateway reads the reply tone and reroutes the unhappy customer into a private feedback thread. The public review never happens — and you get a written ticket to fix the slip.
From $50 per month per shop — wired into your CRM, dispatch board and invoice PDFs in under twenty minutes. Fully aligned with Google’s 2024 GBP rules, so the stars you earn stay the stars you keep.
Running an HVAC, electrical or roofing shop? See the general Repcraft story on /home.